Mixtiles - Photo Tiles App Reviews

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Love my Mixtiles!

Received my Mixtiles after a delivery mishap by USPS. I love them! They look great! Can’t wait to hang them on my wall.

Total scam run now!!!!!!

They charge and don’t deliver all of these reviews are made up. Don’t waste your time and money with this nonsense headache from scum bag thieves.

Horrible Customer Service

Was told my tiles would arrive on Saturday. Never arrived. I emailed Mallory May, customer service, never responded. Then I get an email from Mallory May today (Tuesday) asking me how I like my tiles? I STILL HAVEN’T RECEIVED THEM!!! Apparently Mallory doesn’t bother reading her emails. Still have no idea when they will arrive. Hopefully I get some sort of response. I’ll update my review once I finally get my tiles. So far, not impressed.

Beware!

Customer service is terrible!

Love them!!

I ordered my first set of mixtiles and I will definitely be ordering more!! They came on time and the pictures came out great. I couldnt wait to hang them. The customer service from Mallory is better than any other customer service department Ive dealt with!! She makes sure you are completely satisfied. The tiles look great on my wall and I love that I can move them around whenever I want without damaging the wall! Awesome product!!!

Amazing Customer Service

I ordered several mixtiles, one was damaged upon delivery. The person consultant assigned to me immediately replaced it plus an extra for free. A few fell off the wall and they were immediately replaced with an extra for free. Amazing customer service!! Wish the foam was a different color tho. I love the product and get many compliments

Fantastic product and Customer Service

Just received my tiles in time for the Holiday, I can’t say enough good things about this company. From the ease of ordering, to customer service (Thank you Mallory!) to the beautiful finished product. Sure they are not made of wood, or canvas but if your like me and have a million photos you want to make up of your growing Family then this is beautiful option!! I’d love to see an upgrade in the future for the option of different material for photos. Thanks again, I’ll be back!! I can’t wait to put them up.

It badly ruins wall paintings

Everybody focuses on when tiles attached to wall and very satisfied. Today I detached it from wall after used it about two years and really really disappointed and shocked. It ruined all the wall paintings. Horrible wall surface I have seen. I have to hire someone to paint entire wall to cover all the damages. If you care about end result as well, do NOT purchase this product. It would cost you extra money to cover horrible damage on your wall. The reason I gave two stars is because of their customer services. However their products failed big time.

Loved these!!

AWESOME!! These were great for my daughters dorm room cuz u can’t put nails, she ordered 40 and gets compliments all the time. NOT A WASTE OF MONEY!!

Tacky & Overpriced - looks better on the ad

Received tiles the day they they were expected to come in; however, I found it odd that there was no postage on the box - it was just a blank box. It also felt so light and realized the tiles were literally styrofoam boards so right off the bat you know the quality isnt great. I expected it to be wood-like material all around but the sides are black styrofoam which they did not specify when ordering, maybe offer different options of material at a high price. Picture quality is good. Picture was cut differently than what I edited on the app as some parts of the picture I did not want cut off was cut off. I also can tell some mistakes were made when cutting the pictures as an edge was not straight (cut crooked) on one of my tiles. Some of my tiles dont stick after a while. I was under the impression they were gonna be Velcro but its just sticky tack. They should also warn that these do not stick well on perforated walls. App is easy and smooth to use. Maybe add an "editing" section in the future. One downside to this business is that most people will only purchase once then delete the app (as I did). A creation of something to keep users loyal through time will help this business stay successful. If not, there will be no steady flow of customers eventually. Overall, these tiles is something you can make at home yourself if you do have the time. Overpriced for the quality - youll need to buy more than 3 to make your money worth it.

Mixed review

I got 5 of these for my boyfriend for our anniversary. All pictures of both of us. Received them in a timely manner. Took one out looked so good. Then took out the rest and they weren’t even centered and left a note in the box saying I should choose new pictures. The pictures weren’t even weird or off center they just pretty much blew up my face and left my boyfriend half faced. I don’t understand why they wouldn’t contact me somehow and tell me that the pictures weren’t going to turn out. I’m a little disappointed. ?

Thank you Mallory!

I’ve never bought anything on an app before, so this is new to me. I was skeptical at first, but Mallory has made this experience so smooth. I got my tiles before the delivery date and I am so happy with them! They’re amazing and such great quality. Thank you for your awesome customer service Mallory.

Overpriced Junk!!

They used cheap foam material for tiles. I ordered 9 tiles and they were all cropped when I received it. I didn’t know they auto-crop pictures. Sad to say I wasted money for this. I was meant to give these tiles as a birthday present but couldn’t as they didn’t turn out good. The ad was just a big lie. One more thing, If ever you stick these tiles on the wall and you move them around like what was shown in the ad, well guess what, the tiles will lose the stickiness of the tape overtime and you can no longer mount them on the wall. Theres no other way to hang it as they use foam material.

Incredible Customer Care!

I normally don’t take the time to write reviews, but I was so impressed with the level of customer care that I’m happy to write this review. My tiles arrived well packaged and in good condition; however two of the tiles were dark in color/light. I received a follow up email from Mallory May (cool name btw) asking about my order satisfaction. I told her about the dark tiles & insisted that it was my oversight. She mentioned that they may have had internal printing issues at that time, and she didn’t hesitate to offer another order of 3 tiles absolutely free!!! The process is so easy and I’m completely satisfied. I’ll definitely be ordering more and can’t wait to see future improvements on an already great product/service!

Superb quality & customer service

Wow! What a pleasure to deal with. Once my order was placed, I received almost immediate confirmation. I was notified of shipment (super-fast) and received personal correspondence. The pictures themselves are excellent quality for the price. They are lightweight (foam core) and look like they will adhere easily. I highly recommend this app and the product they provide!!

A little expensive, but LOVE THEM!

Y’all, i’ve never written a review before because I’ve never really cared that much, but these tiles are gorgeous! The picture quality is absolutely amazing, better than canvases I have bought before! They are like a hard foam, which I wasn’t expecting but I love because they are sturdy but not easily breakable! I dropped my first one right when I got it, and it was perfectly fine! The only reason I gave it 4 stars is because they are really expensive, and it’s inconvenient that the first 3 are $50. You have to make it worthwhile by purchasing a bunch at once, which is hard for me since I’m a college student and don’t have that much money to put towards it at once. But overall, I absolutely love them and are recommending them to everyone I know!

Not the best

Cute idea and really sweet. The picture came out clear. HOWEVER, $49 for 3 pieces of foam with a printed picture ??? I got 8 and I could of made these myself. These “tiles” are not tiles at all. I’m very disappointed that they charge so much for these cheap looking posters. Very sad that this is my anniversary gift.

Awesome and High Quality!

I got a dozen to decorate my apartment and the app was super easy to navigate. It is really good that Mixtiles will tell you if a picture going to be poor quality or great quality on the tile due to resolution. They were easy to stick to the walls and to adjust if needed. I have already gotten compliments on them from my roommates! Also would like to give a shoutout to the customer service/Mallory for checking in with me after I had gotten the tiles to make sure I was satisfied with my purchase. Also they came a day earlier than expected so that was a nice bonus :) I know I can use these tiles for many years to come!

Exceptional service!

My tiles got a little delayed and I e-mailed them if they can provide a tracking number. No questions asked, they reprinted me new ones to be shipped asap plus they gave me back a refund of 30% of my total payment. I was awed by the response and how they handled the situation. The product was awesome! The print quality is very beautiful! Def gonna order more soon!

Customer service

The only thing worse then the app is the customer service. I have been trying for two days to get in touch with them.

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