This is such a great company! The costumer service is above and beyond what I expected. I originally saw the app advertised on Facebook and figured the pricing seems decent to place an order for the tiles. I received the order when it was expected and didn’t take long to get here. I put them up on my wall and unfortunately one kept falling down. I thought this was horrible but I gave it a chance. Mallory reached out through email wondering how the order was and just checking in. I explained what had happened and she sent me an additional order of stickies to place behind the tiles. After rearranging my tiles on the wall I have not had any trouble since. I was given a FULL refund for a new order I placed for the trouble. Great company! I hope you give it a try !